IT Specialist

NorthStar Energy Solutions, a Quanta Services, Inc. (NYSE:PWR) company, is headquartered in Grand Prairie, TX and operates across the Central Southwest part of the United States. We are leaders specializing in transmission lines, distribution lines, substation construction, foundations, storm damage repairs, and electrical contracting.

Joining our team means being part of an organization that values drive and inclusion. We focus on career development and reward excellence, recognizing each team member's unique contributions. We're at the forefront of powering modern life. Discover how your skills and dedication can make a real difference to us.

The IT Support Specialist will assist the IT Manager in managing the onboarding and offboarding of employees, ensuring timely setup and recovery of company-issued devices such as emails, phones, tablets, and laptops. This role also provides first-level technical support and helps maintain accurate records of IT assets.

• Set up and configure email accounts, mobile devices, and other IT equipment for new hires.
• Support offboarding by disabling accounts, retrieving devices, and ensuring secure data handling.
• Provide technical assistance for company-issued devices, including troubleshooting hardware and software issues.
• Maintain and update IT asset inventory and user assignment records.
• Coordinate with vendors for device repairs, replacements, or upgrades.
• Escalate unresolved technical issues to the IT Manager or appropriate support teams.
• Ensure compliance with IT policies, procedures, and data security standards.

• 1–3 years of experience in IT support or help desk roles.
• Working knowledge of email systems (e.g., Microsoft Outlook/Exchange), mobile device management (MDM), and basic networking.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple tasks and work independently in a fast-paced environment.

As a Quanta Services employee, we offer a wide range of benefits to fit your needs.
• 401(k) with immediate matching and vesting
• Fully comprehensive benefits packages; Medical, Dental, Vision
o Your choice of PPO, HSA, FSA
• Short term and long term benefits
• Employee discounts on consumer goods

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All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.

We are an Equal Opportunity Employer, including disability and protected veteran status.

We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.