IT Support Analyst (Houston, TX)

QISG leverages Quanta’s comprehensive resources to deliver collaborative solutions for our partners' energy infrastructure needs. We use in-house talent, expertise and resources to plan, design, engineer, manage, conduct maintenance on and construct projects.

Our turnkey service capabilities provide our customers with efficiency, consistency, attention to detail and safe execution. The QISG team brings together Engineering, Safety, Quality, Material Procurement, QA/QC, Right-of-Way Acquisition, Scheduling, Environmental Planning, Permitting, Title and Land Management expertise that ensure outstanding results for our clients.

IT Support Analyst 

Onsite: M–F, 8AM–5PM
15011 Katy Freeway, Houston TX, 77094
Travel up to 20% domestically. 

QISG is hiring an IT Support Analyst to deliver daily end-user IT support and advanced technical support for engineering applications. Candidates are required to have previous engineering office IT experience, including proven ability to install, configure, and troubleshoot AutoCAD and other CAD/design software.

• CAD Support: Installation, configuration, and support of AutoCAD and other CAD/engineering software.

• Technical Support: Resolve recurring queries, optimize workflows, and assist colleagues with technical issues.

• Programming: Participate in designing new functionalities, optimizing code, and reviewing peers’ work.

• System Administration: Configure servers, diagnose issues, and optimize infrastructure for performance.

• Provide IT support for hardware/software across Dell & Lenovo desktops, laptops, mobile devices, and VPN infrastructure.

• Install, configure, and maintain engineering software with responsibility for license management, version control, and technical troubleshooting.

• Manage cloud infrastructure including Intune for device/end-user management and Azure for VMs, storage, and servers.

• Oversee onboarding/offboarding, asset inventory, and lifecycle refreshes for all office IT resources.

• 2+ years of corporate IT support experience, with strong expertise in end-user and engineering software support.
• Proven experience with engineering applications: AutoCAD, Navisworks, Inventor, PLS-CADD, FAD Tools, ArcGIS, required. 
• Proficiency in Active Directory, Microsoft 365, SCCM/Intune, Azure, VPNs, and ticketing systems.
• Excellent troubleshooting, documentation, and communication skills, with a proactive, solution-oriented approach.
• Degree preferred; CompTIA A+ required, ITIL certification a plus.

Join QISG and grow your career!

• Competitive base salary + annual bonus potential

• Generous PTO & paid holidays to maintain work-life balance

• 401(k) with a generous match to plan for your future

• Comprehensive benefits – medical, dental, vision, and life insurance

• Weekly pay for consistent, reliable compensation

• Great mentoring & career growth opportunities – we invest in your development
  
  

At QISG, we don’t just offer a job—we offer a career where you can grow, learn, and be rewarded for your contributions.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.

We are an Equal Opportunity Employer, including disability and protected veteran status.

We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.