Director, Operations

QISG leverages Quanta’s comprehensive resources to deliver collaborative solutions for our partners' energy infrastructure needs. We use in-house talent, expertise and resources to plan, design, engineer, manage, conduct maintenance on and construct projects.

Our turnkey service capabilities provide our customers with efficiency, consistency, attention to detail and safe execution. The QISG team brings together Engineering, Safety, Quality, Material Procurement, QA/QC, Right-of-Way Acquisition, Scheduling, Environmental Planning, Permitting, Title and Land Management expertise that ensure outstanding results for our clients.

Quanta Infrastructure Solutions Group, LLC (QISG), a Quanta Services, Inc. company (NYSE: PWR) is looking for a Director, Operations leads full lifecycle delivery of large-scale Design-Build (DB)/ Engineering, Procurement, and Construction (EPC) programs and projects across an assigned portfolio, from pursuit phase through project close-out.  This role owns leadership and development of assigned teams, client relationships, contract administration, and financial performance across multiple concurrent projects. The Director, Operations serves as the primary operational authority between executive leadership and the project management office (PMO) and field operations, and is accountable for project delivery, safety, quality, schedule, and cost outcomes across their assigned projects. This position may be required to perform aspects of project management-related duties from the site of the work and coordinates directly with executive management on operational decisions.

Duties

Program, Project & PMO Leadership

• Leads assigned PMO spanning Project Managers, Assistant Project Managers, Preconstruction, Cost, Scheduling, and Contracts
• Manages integrated DB/EPC project teams from inception through completion, including during the pursuit phase
• Owns PMO oversight of project delivery, escalation protocols, and reporting standards across Safety, Quality, Execution, and Cost
• Develops and maintains program-level portfolio tracking covering schedule, cost, risk, and resource utilization across multi-site programs
• Drives project execution strategy, including contract structures, change management, cost-of-work tracking, and preconstruction scope development
• Provides overall direction and coordination of intermediate and final engineering design and construction activities
• Leads multi-operating company teams to complete major projects across various service territories

Project Delivery & Execution

• Directly supervises Project Managers (onsite and offsite) and Assistant Project Managers; coordinates with Construction Managers, project controls, and site safety representatives
• Responds to and/or oversees Requests for Information; performs value engineering and constructability reviews
• Develops procurement status reports with engineering design, procurement, scheduling, and estimating teams, and defines segregation of work by subcontract and purchase order packages
• Develops and oversees subcontractor and supplier scope, price, and schedule exhibits for subcontract and purchase order packages; coordinates local bidding efforts with procurement teams
• Oversees subcontracts and purchase orders, reviews and approves invoices, and oversees subcontractor and purchase order submittals
• Develops initial project-specific schedules in conjunction with engineering design, scheduling, procurement, and field construction staff, and monitors overall progress of design and construction activities
• Develops and provides oversight to ensure compliance with project and customer-specific health, safety, and quality assurance/control plans
• Performs project close-out, warranty administration, post-construction cost review, and reporting

Financial & Contract Management

• Administers and manages the prime contract, construction subcontracts, and purchase orders, including changes to the prime contract
• Manages contract administration for major construction agreements including GMP, firm price, and cost-plus structures; leads redline review and negotiation of amendments and change orders
• Drives resolution of change order events, claims, and contract scope gaps across the project portfolio
• Develops and manages detailed cost models, rate sheets, and escalation for labor and equipment across the regional portfolio
• Develops a project-specific Schedule of Values and submits and expedites timely receipt of progress payments
• Responsible for financial reporting, customer-facing billing documentation, and program cost analyses for executive and client review
• Coordinates, prepares, and presents monthly progress, budget forecasting, and schedule management reports

Client Relationship Management

• Serves as a point of contact for key client accounts within the assigned portfolio, maintaining alignment on scope, schedule, cost, and strategic objectives
• Leads client-facing communications including program status reporting, billing overviews, and issue escalation and resolution
• Works directly with customers to ensure optimal communication, satisfaction, and effective coordination between the project and other jobsite activities; mitigates and resolves potential disputes
• Partners with clients to structure contractual frameworks that support long-term program delivery and mutual financial interests
• Ensures optimal relations among project stakeholders (customers, design teams, subcontractors, and suppliers) and acts as liaison between departments
• Works with commercial development teams to support upcoming project opportunities during the pursuit phase

People & Organization

• Leads, develops, and grows a team of Project Managers, Assistant Project Managers, and support staff; owns hiring and performance management
• Provides leadership for the project team by building and motivating team members to meet project goals and milestones
• Establishes structured onboarding, interview frameworks, and staffing processes to scale the organization in support of portfolio growth
• Trains, develops, and mentors junior staff
• Builds and maintains a culture of accountability, operational discipline, and continuous improvement across the organization
• Identifies, recommends, and implements changes to improve productivity and reduce cost among various business and operating companies
• Performs other duties as assigned
• Adheres to internal standards, policies, and procedures

Experience and Education

• Bachelor's degree in Business, Construction Science/Management, Engineering, or equivalent field; equivalent work experience, or combination of work and education, may be substituted
• 10+ years of experience in operational or program management overseeing large-scale power delivery, electrical infrastructure, and/or advanced technology construction, with direct DB/EPC project or major program experience preferred
• 7+ years of direct people leadership managing multi-functional project delivery teams preferred
• Track record of direct client account ownership and executive-level stakeholder engagement on major construction programs
• Demonstrated experience managing GMP, cost-plus, and lump-sum contract structures at the program level, including change management, billing compliance, and contract administration
• Well versed in engineering, design, construction, and contracting methodologies, as well as project planning and management-related tasks including estimating, scheduling, bidding, administration of prime contracts, purchase orders and subcontracts, field supervision, budget control, safety, and quality assurance

Skills

• Exceptional written and verbal communication skills; ability to produce clear, client-ready deliverables and executive presentations
• Strong team-building and talent development skills; experience scaling organizations through structured hiring and onboarding
• Strong problem evaluation and solving skills; ability to manage and supervise team members effectively within a matrix organization
• Understanding of the project design process during both pursuit and execution phases, and of the integrated EPC/DB process and project lifecycle
• Understanding of construction means and methods
• Strong organizational and time management skills
• Familiarity with estimating, scheduling, and project management software and processes; Primavera P6 and Procore preferred. Proficiency in Microsoft Office; working knowledge of cost management and document control platforms
• Strong knowledge and understanding of the energy infrastructure industry, including safety and environmental best practices and quality control/quality assurance measures employed in the industry

Travel Requirements

• Travel: Yes
• Percent of Time: Up to 50%, or as project needs require

• Competitive Compensation
• Comprehensive Health Coverage - Multiple Medical, dental & vision plans with 100% preventive care
• 24/7 telehealth (Teladoc)
• Employee Assistance Program (EAP)
• Company-funded HSA and pre-tax savings options
• 401(k) Retirement Plan
• No-cost Short- and Long-term Disability
• Employer-paid basic Life & AD&D Insurance
• Paid Time off (PTO) and 10 Paid Holidays
• Paid Parental leave
• Education Reimbursement and Professional Development
• Employee discount program and optional insurance offerings:
  • Identity Theft Protection
  • Accident Insurance
  • Voluntary Life (spouse and child)
  • Critical Illness
  • Hospital Indemnity
  • Pet Insurance

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.

We are an Equal Opportunity Employer, including disability and protected veteran status.

We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.